News

EMBARC Launches Hotline

COVID-19

EMBARC launched hotlines for 10 different languages for refugee and immigrant community members in Waterloo and Des Moines. Staff and volunteers with EMBARC are available to take calls and answer emails Monday to Friday from 9:00 am-5:00 pm. Our focus at this time is helping with basic medical questions, getting essential supplies like food, victim services, and applying for unemployment benefits. Please share these hotlines with refugee and immigrant communities as well as other organizations that serve these communities.

Residents can also find more language appropriate information on the EMBARC website:

Below is the list of languages available, including phone number and email address.

Karen

515-216-0143

karenembarc@embarciowa.org

Karenni

515-216-0712

karenni@embarciowa.org

Hakha Chin

515-216-0974

HakhaChin@embarciowa.org

Burmese

515-207-9442

burmese@embarciowa.org

Kunama

515-216-0745

kunama@embarciowa.org

Swahili

515-216-0611

swahili@embarciowa.org

Arabic

515-207-0084

arabic@embarciowa.org

English

515-603-9039

english@embarciowa.org

Victim Services

515-207-0114

victimservices@embarciowa.org

Kirundi

515-207-9614

kirundi@embarciowa.org

French

515-216-0654

french@embarciowa.org

Lingala

515-216-4329

lingala@embarciowa.org